GAMEPOT

Article 1 Purpose

These terms and conditions (hereinafter referred to as the "Agreement") are intended to define the rights, obligations, responsibilities, and other necessary matters between the members (hereinafter referred to as the "Member") and the corporation IDaNote Co., Ltd. (hereinafter referred to as the "Company"), which provides game services through devices and related networks, websites, and other services provided by the Company (hereinafter referred to as the "Service").

Article 2 Definitions

The definitions of terms used in this Agreement are as follows:

(1) The term "Company" refers to the provider that provides the Service through devices.

(2) The term "Member" refers to an individual who enters into an agreement to use the Service in accordance with this Agreement, agrees to provide personal information, and uses the services provided by the Company.

(3) The term "Temporary Member" refers to an individual who provides only partial information and uses only a part of the services provided by the Company.

(4) The term "Device" refers to a device that can download or install content for use, such as mobile phones, smartphones, personal digital assistants (PDAs), tablets, and other devices that can download or install content or access services through a network.

(5) The term "Account Information" collectively refers to the information provided by the Member to the Company, including the Member's membership information, external account information, device information, personal profile (including the member number, nickname, profile picture, etc., provided by the member for identification in mobile platform services), as well as generated information such as game usage information (character information, items, levels, etc.) and payment information.

(6) The term "Content" refers to any paid or free material created in digital format related to the services provided by the Company through the device (including games and network services, applications, game currency, game items, etc.).

(7) The term "Open Market" refers to the electronic commerce environment established on the device that allows the installation and payment of game content.

(8) The term "Application" refers to a program that is downloaded or installed and used through the device to access the services provided by the Company.

(9) The term "Game Service" refers to the game and related services that the member runs on the device, provided by the Company as one of its services.

(10) The term "Affiliate Service" refers to individual or collective services provided by the "Company" through a mobile platform service provider, such as Kakao or Line, with which the Company has entered into an affiliate agreement. These services enable members to use "Content" on the "Device" using their registration information and profile pictures from the affiliated platform.

The definitions of terms used in this Agreement are as defined in paragraph 1, except as otherwise provided by applicable laws and policies specific to each "Service." In cases not defined herein, general customs and practices shall apply.

Article 3 Provision of Company Information, etc.

The Company shall display the following items within the game service in an easily recognizable manner for the members. However, the privacy policy and terms and conditions may be made available to members through a linked screen.

(1) Name and name of the representative

(2) Address of the place of business (including the address where member complaints can be handled)

(3) Telephone number, email address

(4) Business registration number

(5) Telecommunication sales registration number

(6) Privacy policy

(7) Service terms and conditions

Article 4 Validity, Application, and Modification of the Agreement

This Agreement shall become effective upon the member's consent, and in the case of any changes to the Agreement, the modified Agreement shall apply from the time of the change.
When announcing the amended terms and conditions, if the company also notifies that members will be deemed to have accepted the amended terms and conditions if they do not express their refusal, and the members do not express their refusal until the effective date of the amended terms and conditions, it shall be deemed that they have agreed to the amended terms and conditions.
The Company may amend this Agreement within the scope not violating relevant laws and regulations, including the "Act on Consumer Protection in Electronic Commerce Transactions," the "Act on Regulation of Terms and Conditions," the "Act on the Promotion of the Game Industry," the "Act on Promotion of Information and Communications Network Utilization and Information Protection," and the "Content Industry Promotion Act."
In the event of changes to the terms and conditions, the Company shall announce the content and effective date of the amended terms and conditions on its website or within the application at least 7 days before the effective date. However, in the case of changes to the terms and conditions that are disadvantageous to the members, the Company shall announce them on its website or within the application at least 30 days before the effective date and also provide notice that can be confirmed when accessing the network service in the game. The amended terms and conditions shall take effect from the date of announcement or notice.

Article 5 Conclusion and Application of the Service Agreement

Individuals who wish to become members must enter into a service agreement with the Company. The service agreement is established when a member provides the necessary personal information, agrees to the terms and conditions, and applies for the use of the service, and the Company approves the member's use.
The Company generally approves the use of the service in the order of member's application. However, approval may be withheld until the reasons listed below are resolved:

(1) Insufficient capacity or technical obstacles in the Company's facilities to support specific devices.

(2) Occurrence of service malfunctions or payment method failures.

(3) Failure to obtain the consent of the legal representative, or inability to verify the consent, even if the individual is a minor as defined in paragraph 2 of this Article (Note: When the Company's service is provided through a mobile platform such as Kakao, this consent refers to cases where the membership registration and consent process of the mobile platform cannot be confirmed).

(4) Other reasons that make it difficult for the Company to approve the use due to its circumstances.

The Company may refuse approval or restrict the use of the service in the following cases:

(1) Providing false information in the application or failing to meet the requirements for application.

(2) Unauthorized use of another person's information or device.

(3) Attempting to use the service for purposes of committing crimes as defined by criminal law.

(4) Attempting to use the service for purposes that violate the purpose of the Juvenile Protection Act.

(5) Attempting to use the service for profit-seeking purposes.

(6) Applying for the service with the purpose of undermining the Company's interests as a member in competition with the Company.

(7) Accessing the service from countries other than the Republic of Korea that the Company has not yet decided to provide the service to, or restricting service provision related to providing service to members accessing from specific countries due to contracts or agreements made with overseas service providers.

(8) Applying for service usage on a device for which the Company has restricted service usage.

(9) Attempting to apply for service usage with the purpose of engaging in illegal activities prohibited by the "Game Industry Promotion Act," the "Act on Promotion of Information and Communications Network Utilization and Information Protection," and other relevant laws and regulations.

(10) Attempting to use the service for purposes that hinder social order, public morals, or for improper purposes.

(11) Other reasons that the Company deems inappropriate for approval, in accordance with the respective provisions.

Once the member completes the consent procedure for this agreement or the input of personal information necessary for using the service, the Company enables immediate use of the service unless there are grounds for withholding or refusing approval. However, if grounds for refusing approval are discovered after the fact, the Company may restrict the use of the service or terminate the contract in accordance with the provisions of this agreement.

Article 6 Operational Policies beyond the Agreement

The Company may establish operational policies that delegate specific matters defined in the agreement as game service operational policies ("Operational Policies").
The Company shall notify members of the contents of the operational policies by posting them on the game service website or providing them through linked screens.

Article 7 Protection and Use of Personal Information

The Company makes efforts to protect members' personal information in accordance with applicable laws and regulations and follows the Company's privacy policy regarding the protection and use of personal information. However, the Company's privacy policy does not apply to services provided by third parties.
Member's status information, nickname, photo, etc., are registered information used by members to communicate with other members and may be disclosed to other members depending on the nature of the service. When using the service through affiliate services, the member's service usage history may be exposed to third parties along with the member's profile and nickname on the affiliate service. Members agree to this.
The Company shall not be held responsible for any damages caused by the leakage of personal information due to the member's own fault.

Article 8 Provision and Modification of Member Information

When a member is required to provide information to the Company according to this Agreement, the member must provide truthful information. The member shall not be protected from any disadvantages caused by providing false information.
If there are changes to the information provided during membership registration, the member must promptly update the information online or inform the Company through other means.
The Company shall not provide the member's personal information to a third party without the member's consent, except as requested by relevant government agencies under applicable laws and regulations.
The Company shall not be held responsible for any disadvantages caused to the member or third parties due to the member's failure to notify the Company of changes to the information as stipulated in paragraph 2 of this Article. If a third party takes legal action against the Company or if the Company suffers damages due to such reasons, the member shall resolve the matter at their own expense and responsibility.

Article 9 Obligations of the Company

The Company shall faithfully comply with relevant laws and regulations, exercise the rights and fulfill the obligations stipulated in this Agreement in good faith.
The Company shall establish and maintain security systems to protect personal information (including credit information) for the protection of member's personal information and disclose and comply with the privacy policy. Except as provided in this Agreement and the privacy policy, the Company shall not disclose or provide the member's personal information to third parties.
The Company shall make its best efforts to repair or restore facilities or data in case of any failure or loss due to natural disasters, emergencies, or unavoidable reasons that are beyond the Company's control when continuously and stably providing services.

Article 10 Member's Obligations

Members must comply with the provisions of this Agreement, operational policies, other regulations established by the Company, announcements made by the Company, and relevant laws and regulations, including the Youth Protection Act, when using the service.
Members must not engage in the following activities:

(1) Providing false information when applying for membership or updating member information.

(2) Buying, selling, donating, or acquiring cyber assets (ID, characters, items, game money, etc.) through services not provided by the Company or through abnormal means.

(3) Modifying the application, adding or inserting other programs into the application, hacking or reverse engineering the server, leaking or altering source code or application data, building separate servers, or arbitrarily changing or impersonating the Company by altering parts of the website without being granted special rights by the Company.

(4) Engaging in payment-related fraudulent activities, such as using someone else's credit card, wireless/wired phone, or bank account to purchase paid content, or unauthorized use of another member's ID and password.

(5) Illegally collecting, storing, posting, or distributing other members' personal information without authorization.

(6) Engaging in gambling or encouraging gambling, exchanging or posting explicit or obscene information, linking to adult sites, transmitting or distributing content (text, sound, image, photo, video) that induces embarrassment, hatred, fear, or engaging in any other improper use of the service.

(7) Using the service for unauthorized profit-making, business, advertising, promotion, political activities, election campaigns, or purposes other than the original intent.

(8) Unauthorized reproduction, distribution, or provision of information obtained through the Company's service for commercial purposes, or using known or unknown bugs to exploit the service.

(9) Deceiving others for personal gain, causing harm to others in relation to the use of the Company's service, manipulating game outcomes or forcibly terminating games that may affect game results.

(10) Infringing on the intellectual property rights (including patents, trademarks, and other rights), trade secrets, or publicity rights of the Company or others, or damaging others' reputation or causing harm.

(11) Intentionally transmitting, posting, distributing, or using information (computer programs) or viruses, computer codes, files, or programs designed to interfere with or disrupt the normal operation of computer software, hardware, or electronic communication equipment, which are prohibited by law.

(12) Impersonating Company employees or administrators, posting messages or sending emails using another person's identity, or falsely indicating a relationship with another person.

(13) Interfering with the Company's business or damaging the Company's reputation.

(14) Transmitting, posting, or disseminating information, sentences, figures, sounds, images, or videos of low or obscene content that violate the Juvenile Protection Act or other laws.

(15) Engaging in any other act that violates relevant laws, public order, good morals, or common social norms.

Members are prohibited from engaging in business activities that generate economic benefits for themselves or others using the service without the prior approval of the Company. Members shall be fully responsible for the results of such business activities. If a third party raises objections against or claims damages from the Company due to such business activities, the member shall take responsibility and indemnify the Company at their own expense. However, this provision shall not apply if the Company facilitated the occurrence of damages intentionally or through gross negligence or failed to take preventive measures against damages.
Members are responsible for the management of their accounts and devices and must not allow others to use them. The Company shall not be held responsible for any damages caused by inadequate management or unauthorized use by others.
Members are advised to set up payment password functions provided by each open market to prevent unauthorized payments. The Company shall not be held responsible for any issues arising from the failure to set up payment password functions.
The Company may establish specific details regarding the following actions, and members must comply with them:

(1) Account names, character names, guild names, and other designations used within the game.

(2) Chat content and methods.

(3) Bulletin board usage and "Service" usage methods.

(4) Policies regarding external mobile platform affiliate services such as Kakao, Facebook, Google Plus, etc.

Article 11 Provision of Service

The Company shall provide the service to members who have completed the membership agreement in accordance with the provisions of Article 5, immediately, and provide the service for the designated period according to the Company's business policy, unless there are special operational or technical constraints. However, in cases such as regular system maintenance, server expansion or replacement, network instability, or other necessary operational reasons, the Company may temporarily suspend the service for a certain period, and in such cases, the Company shall notify members in advance through the website or application.
In some services, the Company may start providing the service from a specified date as required.
When providing game services to members, the Company may provide additional services along with the services specified in this Agreement.
The Company may differentiate the service utilization, including usage time, frequency, and scope of the provided service, by classifying members based on their membership levels.

Article 12 Use of Service

The game service is provided for a designated period according to the Company's business policy. The Company shall inform the game service availability time through the game application's initial screen or game service announcements.
Notwithstanding the provisions of paragraph 1, the Company may temporarily suspend all or part of the service in the following cases. In such cases, the Company shall notify the reason and duration of the suspension in advance through the game application's initial screen or game service announcements. However, if it is unavoidable to provide prior notice, the Company may announce it afterwards.

(1) System maintenance, server expansion or replacement, or network instability required for system operation.

(2) Electronic security incidents such as hacking, communication accidents, abnormal game usage patterns by members, or to cope with unforeseen game service instability.

(3) Power outages, equipment failures, service congestion, equipment maintenance or inspection by telecommunications operators, or other situations where normal service provision is impossible.

(4) National emergencies such as disasters, civil unrest, natural disasters, or other situations beyond the Company's control.

The Company provides the service using dedicated applications or networks for devices. Members can download and install the application or use the network to access the service for free or at a cost.
For paid content, members must pay the fees specified for the service. When downloading applications or using services through the network, separate fees determined by the mobile carrier may apply.
Services downloaded and installed through applications or accessed through networks are provided in accordance with the characteristics of the device or mobile carrier. In cases of device change, number change, or overseas roaming, it may be impossible to use all or part of the content, and in such cases, the Company shall not be held responsible.
For services downloaded and installed through applications or accessed through networks, background operations may occur. In such cases, additional charges may apply depending on the characteristics of the device or mobile carrier, and the Company shall not be responsible for any related issues.

Article 13 Modification and Termination of Service

The Company may constantly change all or part of the game service if it is necessary for the operation or technology of the game service, such as new content, bug fixes, etc., and the Company shall announce the changes within the game service before the modification. However, in cases where there is an urgent need to fix bugs, errors, or conduct emergency updates, or when the changes are not significant, the Company may announce them afterwards.
The Company may restrict or suspend all or part of the service in the following cases:

(1) In cases of force majeure events such as emergencies, wars, natural disasters, or national emergencies.

(2) In cases where there are power outages, general equipment failures, or excessive usage that hinders normal service usage.

(3) In cases where it is necessary to conduct repairs or construction due to service equipment maintenance.

(4) In cases where the Company is unable to provide the service due to its overall circumstances.

If the Company finds it difficult to continue the game service due to the closure of business due to business transfer, division, merger, expiration of the game provision agreement, or significant deterioration of the profitability of the game service, etc., the Company may discontinue the entire service after giving a 30-day prior notice and discontinuing the service. In such cases, the Company shall notify the members of the discontinuation date, reasons for discontinuation, compensation conditions, etc., through the game application's initial screen or connected screens, and notify members in accordance with Article 28, Paragraph 1.
In the case described in Paragraph 3, the Company shall refund the unused or remaining paid items in accordance with Article 25, Paragraph 3.

Article 14 Collection of Information, etc.

The Company may store and retain the chat contents exchanged between members, and this information is held exclusively by the Company. The Company may allow third parties to access this information only in cases where it is authorized by law for the purpose of dispute resolution among members, handling complaints, or maintaining game order.
In the event that the Company or a third party accesses chat information according to paragraph 1, the Company shall notify the member in advance of the reason and scope of the access. However, if it is necessary to access this information for the investigation, processing, confirmation of prohibited acts as described in Article 10, paragraph 2, or for remedying damages caused by such acts, the Company may notify afterward.
For the smooth and stable operation of the service and improvement of service quality, the Company may collect and utilize members' device information (settings, specifications, operating systems, versions, etc.), excluding personal information of members.
For the purpose of service improvement and providing targeted services to members, the Company may request additional information from members. Members have the right to accept or refuse such requests, and if the Company makes such a request, it shall also inform the member that they have the right to refuse the request.

Article 15 Provision of Advertisements

The Company may display advertisements within the game service related to the operation of the service. In addition, with the consent of the recipient members, the Company may transmit advertising information through methods such as email, text messages (LMS/SMS), push notifications, etc., and members agree to this. In this case, members have the right to refuse to receive such advertisements, and the Company will not send advertising information to members who have refused to receive it.
Through banners, links, or other means provided in the services provided by the Company, connections to advertisements or services provided by third parties may be established.
If connections to advertisements or services provided by third parties are established as described in paragraph 2, the services provided in those areas are not within the scope of the Company's services, and the Company does not guarantee reliability, stability, etc. The Company shall not be held responsible for any damages incurred by members. However, if the Company intentionally or negligently facilitates the occurrence of damages or fails to take measures to prevent damages, this provision shall not apply.

Article 16 Ownership of Copyrights and Other Intellectual Property Rights

The copyrights and other intellectual property rights to the contents within the game service created by the Company belong to the Company.
Members may not reproduce, transmit, or otherwise use for profit or provide to others without the prior consent of the Company or the entity that provided the information, any information subject to intellectual property rights of the Company or the providing entity obtained through the use of the services provided by the Company.
Members grant the Company the right to use user-generated content, including communication such as text, images, sound, and all materials and information (hereinafter referred to as "User Content") uploaded or transmitted by members or other members through the game application or game service, under the following methods and conditions:

(1) Utilizing, editing, modifying, or otherwise transforming the respective User Content (including publication, reproduction, performance, transmission, distribution, broadcasting, creation of derivative works, etc., in any form, without limitations on usage period and geographical restrictions)

(2) Not engaging in the sale, rental, or transfer of User Content for commercial purposes without the prior consent of the member who created the User Content

The Company will not use members' user-generated content (e.g., postings on general bulletin boards) that is not displayed within the game or integrated into the game service without the explicit consent of the member, and members may delete such user-generated content at any time.
If certain posts are deemed to violate the rights or interests of others, such as defamation or invasion of privacy, or if they correspond to prohibited acts as described in Article 10, paragraph 2, the Company may delete, move, or refuse registration of such posts without prior notice.
If a member's lawful interests are infringed upon due to information posted on bulletin boards or other platforms operated by the Company, the member may request the deletion of such information or the publication of counterarguments to the Company. In such cases, the Company will promptly take necessary measures and notify the applicant accordingly.
Members are responsible for the rights and liabilities related to their own works when posting using the service.
This provision remains valid during the operation of the game service by the Company and continues to apply even after a member's withdrawal.

Article 17 Purchase, Usage Period, and Use of Paid Content

Members may purchase paid content according to the payment operation policy of each open market operator or platform operator, depending on the type of device being used for the service, and differences in payment amounts may occur due to variations in the payment policies. Additionally, the purchase price of paid content is subject to charges imposed by the mobile carrier or platform operator associated with the open market operator, and the payment method follows the respective operator's policy.
Paid content purchased by members within the game service can only be used on the device on which the respective application is downloaded or installed.
The usage period of paid content purchased by members follows the duration specified at the time of purchase. However, for paid content with an unspecified usage period due to service discontinuation as described in Article 13, paragraph 2, the usage period ends on the date of service discontinuation as notified in the service discontinuation notice.

Article 18 Affiliated Services

The Company may cooperate with mobile platform service providers to allow members to use services that incorporate affiliate service functions.
Before using the game service, members must agree to provide and use the necessary personal information, including personal profiles on mobile platforms, for the provision of services. If a member does not agree, there may be restrictions on using certain services.
The Company may provide various game services in cooperation with affiliate companies. Due to the nature of game services, when a member who has subscribed to multiple services wishes to terminate the service usage, they must submit a termination (membership withdrawal) request for each subscribed service.
As the services are provided using the affiliate company's member information, when a member loses membership status with an affiliate company or withdraws from the affiliate company, usage records and game records of affiliate services may not be transferred, and the Company shall not be responsible for this.
If installed content is deleted, please be aware that items and usage information held by members may also be deleted. Please confirm in advance before deleting.

Article 19 Restriction of Service Usage for Members

Members must not engage in actions that violate the obligations of members as stated in Article 10 of these Terms and Conditions. In the event of such actions, the Company may impose restrictions on the member's service usage, including but not limited to the deletion of related information (such as posts, photos, videos), and take other necessary measures. The specific reasons and procedures for the restriction of service usage shall be determined by the individual game's operational policy in accordance with Article 20, paragraph 1.

(1) Partial privilege restriction: Temporarily restrict certain privileges, such as chat functions, for a specified period.

(2) Character usage restriction: Temporarily or permanently restrict the usage of member characters.

(3) Account usage restriction: Temporarily or permanently restrict the usage of member accounts.

(4) Member usage restriction: Temporarily or permanently restrict the member's access to game services.

The Company shall not compensate for any damages incurred by members as a result of legitimate service usage restrictions under paragraph 1.
Members shall be responsible for compensating the Company or other members for any damages caused by their own culpable actions as mentioned in the preceding paragraph.
The Company may suspend the service usage of the respective account until an investigation is completed in the following cases:

(1) Registering false information or engaging in deceptive practices during various applications, modifications, or registrations.

(2) Engaging in identity theft.

(3) Modifying the Company's programs, hacking the Company's servers, arbitrarily altering part or all of the website or posted information, or using the Company's services in abnormal ways without receiving special authorization from the Company.

(4) Exploiting bugs in the Company's programs.

(5) Illegitimately acquiring, transferring, or trading cyber assets (IDs, characters, items, in-game currency, etc.) through abnormal means.

(6) Causing harm to the service or intentionally obstructing the service.

(7) Engaging in business activities without the prior approval of the Company using the services.

(8) Replicating, using, publishing, broadcasting, or providing information obtained through the service for purposes other than service usage without the prior approval of the Company.

(9) Transmitting, posting, or otherwise disseminating content that infringes upon others' patents, trademarks, trade secrets, copyrights, or other intellectual property rights.

(10) Transmitting, posting, or otherwise disseminating information, sentences, images, sounds, or videos that violate the Youth Protection Act or other laws with regard to obscenity.

(11) Transmitting, posting, or otherwise disseminating content that is severely defamatory or infringes upon personal information, potentially violating the dignity or privacy of others.

(12) Harassing, threatening, or persistently causing pain or discomfort to other members.

(13) Collecting or storing other users' personal information without the Company's approval.

(14) Engaging in objectively criminal activities.

(15) Engaging in actions that violate relevant laws or require temporary measures due to reasons similar to the above.

After the investigation under paragraph 4 is completed, for paid game services, the Company may compensate members by extending their usage time by the period of suspension or providing equivalent compensation in the form of paid services or in-game currency. However, this shall not apply if the member falls under any of the reasons specified in paragraph 4.
If the Company's service usage restriction is legitimate, the Company shall not compensate for damages incurred by the member due to such restriction or termination of the agreement. Furthermore, compensation or refunds related to remaining services, such as balances and remaining periods, associated with the use of paid services will not be provided.

Article 20 Reasons and Procedures for Service Usage Restrictions

The Company shall establish specific reasons and procedures for service usage restrictions in accordance with the operational policies, taking into account the content, severity, frequency, and results of prohibited acts as specified in Article 10, paragraph 2.
In the event that the Company imposes service usage restrictions as stipulated in Article 19, paragraph 1, the following matters shall be notified to the member in advance. However, in urgent cases, the notification may be given after the restriction has been applied.

(1) Reasons for the service usage restriction

(2) Type and duration of the service usage restriction

(3) Method of filing an objection against the service usage restriction

Article 21 Procedures for Filing Objections against Service Usage Restrictions

If a member wishes to object to the Company's service usage restriction, they must submit a written objection stating the grounds for objection within 14 days from the date of receiving the notification of the restriction, through written form, email, or other appropriate methods to the Company.
The Company shall respond to the grounds for objection within 15 days from the date of receiving the objection as stated in paragraph 1, through written form, email, or other appropriate methods. However, if it is difficult to respond within this period, the Company shall notify the reasons and estimated timeframe for processing.
If the grounds for objection are found to be valid, the Company shall take appropriate actions accordingly.

Article 22 Payment of Fees

The imposition and payment of purchase fees for content shall generally follow the policies and methods established by telecommunications service providers or open market operators. Additionally, the limits for each payment method may be granted or adjusted in accordance with the policies of the Company, open market operators, or government regulations.
When making payment for content in a foreign currency, the actual amount billed may differ from the price displayed at the service's store due to exchange rates, fees, and other factors.

Article 23 Member's Right of Withdrawal and Effects

A member who has entered into a contract with the Company for the purchase of paid content may exercise the right of withdrawal within 7 days from the later of the purchase contract date or the availability date of the content, without any additional fees or penalties.
A member may not exercise the right of withdrawal under paragraph 1 if any of the following apply:

(1) In the case of paid content that is immediately used or applied upon purchase.

(2) In the case of paid content where additional benefits have been provided and those benefits have been used.

(3) In the case of content where the act of unsealing is considered as usage or the utility of the content is determined upon unsealing.

(4) In the case of content received as a gift from others, obtained free of charge through Company events, or obtained during the process of using the service.

(5) In the case where only a part of the bundled content has been used or applied.

In cases where the Company restricts the right of withdrawal due to the reasons stated in paragraph 2, the Company shall clearly indicate such facts in a place easily accessible to members. If providing a trial version of the content is not possible or difficult, the Company shall provide information about the content to ensure that members can exercise their right of withdrawal without hindrance. If the Company fails to take such measures, members may exercise their right of withdrawal despite the restrictions under paragraph 2.
Regardless of paragraphs 1 and 2, if the content purchased by a member differs from the content displayed in advertisements or the content contract has not been fulfilled as agreed, the member may exercise the right of withdrawal within 3 months from the date the content becomes available for use or within 30 days from the date the member becomes aware of or could have become aware of the discrepancy.
When a member exercises the right of withdrawal, the Company will verify the purchase history through platform operators or open market operators. Additionally, the Company may contact the member using the information provided by the member to verify the legitimate reasons for withdrawal and may request additional evidence.
When the right of withdrawal is exercised in accordance with paragraphs 1 to 4, the Company will promptly retrieve the paid content from the member and refund the payment within 3 business days. In case of delay in refunding, the Company will pay delay interest calculated at the rate prescribed in Article 21-3 of the "Act on Consumer Protection in Electronic Commerce, Etc."
If a minor enters into a content purchase contract on a device, the Company will notify that the contract can be canceled by the minor or the legal representative without the consent of the legal representative. If a minor enters into a purchase contract without the consent of the legal representative, the minor or the legal representative may cancel the contract with the Company. However, this provision does not apply if the minor purchases the content with property for which the legal representative has granted permission within a specified range or if the minor deceives others into believing they are an adult or that there is consent from the legal representative.
Whether the party to the content purchase contract is a minor or not will be determined based on the device used for payment, payment executor information, payment method account holder, etc. Additionally, the Company may request the submission of documents proving that the person is a minor or legal representative to verify the legitimate cancellation.

Article 24 Refund of Overpayment

If an overpayment occurs, the Company will refund the overpaid amount to the member. However, if the overpayment is due to the member's fault without any intention or negligence on the part of the Company, the member shall bear the actual costs associated with the refund within a reasonable range.
Payments made through applications shall follow the payment method provided by the open market operator, and if an overpayment occurs during the payment process, the member must request a refund from the Company or the open market operator. However, if the open market operator's policies or system support the processing of refund procedures, the Company may act on behalf of or assist in the refund.
Refunds shall be processed according to the refund policies of each open market operator or the Company, depending on the operating system of the device being used for the service.
Fees incurred through application downloads or network services (such as call charges or data communication fees) may be excluded from the refund.
In order to process the refund of an overpayment, the Company may contact the member using the information provided by the member and may request the necessary information.

Article 25 Termination of Agreement

A member who wishes to terminate the service agreement may apply for withdrawal through the menu on the service page or request withdrawal through customer service. Upon completion of the withdrawal, all member usage information (scores, characters, items, game currency, etc.) will be permanently deleted and cannot be recovered. However, the Company may restrict immediate withdrawal for a certain period after the member's registration for reasons such as prevention of service abuse.
The Company may suspend the service or terminate the service agreement with prior notice for a significant reason, such as a member's violation of these Terms and Conditions, operational policies, or service policies.
Refunds and damages under paragraphs 1 and 2 shall be processed in accordance with the "Guidelines for the Protection of Content Users."
In order to protect the personal information of a member who has not used the Company's service continuously for one year from the most recent service usage date ("Dormant Account"), the Company may terminate the agreement and take necessary measures such as personal information destruction and separate storage. In this case, the Company will notify the member of the fact that necessary measures will be taken at least 30 days before the date of action, the expiration date of the personal information retention period, and the items of personal information.
Upon termination of the service agreement, all data, including the member's account information, will be permanently deleted, except for cases where the Company retains the member's information in accordance with relevant laws and the Privacy Policy.

Article 26 Indemnification

The Company or a member shall be liable for compensating for damages caused to the other party due to a violation of these Terms and Conditions. However, this shall not apply in cases where there is no intention or negligence.
When the Company enters into a partnership agreement with an individual service provider and provides individual services to members, the individual service provider shall be responsible for any damages caused to members due to the intentional or negligent acts of the individual service provider, after the member agrees to the terms of use of the individual service.

Article 27 Exemption of Liability

The Company shall not be held responsible for providing services in cases where service provision is impossible due to the unavailability or failure of the communication network, natural disasters, national emergencies, power outages, or other force majeure situations.
The Company shall not be held responsible for any disruption, suspension, usage restrictions, data deletion, or malfunctions in the use of services caused by the member's intentional or negligent acts. However, this shall not apply in cases where there are unavoidable or justifiable reasons.
The Company shall not be held responsible for any problems caused by the maintenance, replacement, regular inspection, construction, or other similar reasons related to the service equipment, or any problems caused by the member's devices, PCs, or other wireless devices. However, this shall not apply in cases of the Company's intentional or gross negligence.
The Company shall not be held responsible for the reliability or accuracy of information, data, or materials posted by members in relation to the service, unless there is intentional or gross negligence on the part of the Company.
The Company shall not be held responsible for any disadvantages or information loss incurred by members due to changes in their personal information, including their account, unless there is intentional or gross negligence on the part of the Company.
The Company shall not be held responsible for any third-party payments resulting from the member's failure to manage device passwords, passwords provided by open market operators, etc. However, this shall not apply in cases of the Company's intentional or gross negligence.
The Company shall not be obliged to intervene in transactions or disputes between members or between members and third parties mediated through the service, nor shall it be held responsible for any damages incurred as a result.
The Company shall not be held responsible for any damages incurred by members in relation to the use of free services. However, this shall not apply in cases of the Company's intentional or gross negligence.
The Company shall not be held responsible for any failure by members to obtain or loss of expected benefits through the use of the service.
The Company shall not be held responsible for any loss of gaming experience, rankings, items, or in-game currency incurred by members. However, this shall not apply in cases of the Company's intentional or gross negligence.
The Company shall not be held responsible for any inability to use all or part of the content due to member actions such as device changes, changes in device numbers, changes in operating system (OS) versions, international roaming, or changing telecommunication service providers. However, this shall not apply in cases of the Company's intentional or gross negligence.
The Company shall not be held responsible for the deletion of content or account information by members. However, this shall not apply in cases of the Company's intentional or gross negligence.
The Company shall not be held responsible for any damages caused by the use of the service by temporary members. However, this shall not apply in cases of the Company's intentional or gross negligence.

Article 28 Notification to Members

When the Company gives notice to a member, it may be done through the member's email address, electronic memo, in-game messages, text messages (LMS/SMS), or other methods.
In the case of notifying all members, the Company may exceed the provisions of Article 1 by posting the notice within the game service for at least 7 days or by presenting a pop-up screen.

Article 29 Supplementary Provisions

The Company may establish separate terms of use and operational policies (hereinafter referred to as "individual service terms") for individual game services or others, and in the event of any conflict between such individual service terms and these Terms and Conditions, the individual service terms shall take precedence. Matters not provided for in these Terms and Conditions or the interpretation thereof shall be governed by the individual service terms, the "Act on the Consumer Protection in Electronic Commerce Transactions," the "Act on Regulation of Standardized Contracts," the "Act on the Promotion of the Game Industry," the "Act on Promotion of Information and Communications Network Utilization and Information Protection," the "Content Industry Promotion Act," and other relevant laws or customary practices.

Article 30 Governing Law and Jurisdiction

Laws of the Republic of Korea shall govern any lawsuits filed between the "Company" and "Member."
The jurisdiction over disputes arising between the "Company" and "Member" shall be the competent court in accordance with the procedures prescribed by law.

Article 31 Handling of Member Complaints and Dispute Resolution

The Company informs members of the methods for expressing their opinions or complaints within the game service or its associated screens, considering the convenience of members. The Company operates dedicated personnel to handle such opinions or complaints from members.
If the Company objectively recognizes that opinions or complaints raised by members are valid, it promptly handles them within a reasonable period. However, if the handling process requires a long period of time, the Company shall notify the member of the reasons for the delay and the expected handling schedule through a notice within the game service or in accordance with Article 28, Paragraph 1.
In the event of a dispute between the Company and a member that is subject to mediation by a third-party dispute resolution institution, the Company may faithfully prove the measures taken against the member and comply with the mediation of the dispute resolution institution.